Refund policy

We want your shopping experience to be great! Rochelle Porter Design will provide a full refund or exchange for items (excluding the shipping charge if it is not due to an error on our part) in their original condition provided you contact us within 5 business days of receiving your order. 

If the item was damaged upon receipt, please contact us via email or by phone at +1 404-915-0005 within 3 business days. 

You're always welcome to contact us at any time via email, or by phone on Monday - Friday at 10 a.m. - 5 p.m. Eastern time.